PomoDuctivity
Refund Policy
Effective October 14, 2026
PomoDuctivity is a Pomodoro timer app for Windows, made by Nguyen Tam (A17Lab). This policy covers PomoDuctivity Pro Yearly and Pro Lifetime, whether you buy them on pomoductivity.com or inside the app.
The short version
- All purchases are final. We do not offer refunds for Pro Yearly or Pro Lifetime.
- Try before you buy. The free version of PomoDuctivity never expires, so you can see whether the app suits you first.
- Cancel anytime. You can cancel the Yearly plan whenever you like. Pro stays active until the end of the year you paid for and you are not charged again.
Purchases on pomoductivity.com
Purchases on our website are processed by Paddle.com, our online reseller and Merchant of Record. Pro Yearly and Pro Lifetime are digital products that are available to use immediately after purchase, so they are not refundable once the order is complete. This includes partially used yearly periods and yearly renewals.
If you were charged by mistake, for example twice for the same order, or you cannot activate Pro because of a problem on our side that we cannot fix, email us at [email protected] with the email address used at checkout or your Paddle order number. We will look into it and work with Paddle to correct a billing error.
Cancelling the Yearly plan
The Yearly plan renews automatically every year until you cancel. To stop the next renewal, use the cancellation link in your Paddle receipt email, or email [email protected] and we will cancel it for you. Cancel before the renewal date to avoid being charged for the next year. Uninstalling the app does not cancel the plan.
Purchases inside the app (Microsoft Store)
Plans bought inside PomoDuctivity or on the Microsoft Store are sold by Microsoft, so Microsoft's policies apply to refund requests. You can manage or cancel Microsoft Store subscriptions under Services & subscriptions in your Microsoft account.
Your legal rights
This policy does not affect any rights you have under the mandatory consumer protection law of your country, or under Paddle's Buyer Terms for orders placed through Paddle.
Contact
Questions about a purchase: [email protected]